1. Where can I buy your products?
Currently you can buy our products only through our online shop.

2. Do you ship your products worldwide?
Yes, we do.

3. Will you restock the scarves that are sold out?
Yes, you can get our latest news by subscribing to our mailing list.

4. I have made an order. When will my purchase be shipped and delivered?
In-stock items will be shipped from our office in Hong Kong within 2 weeks after payment is cleared. Orders are sent via registered Air Mail by Hongkong Post. Shipping time varies with destinations. Orders to the US or the EU take around 7-10 days to deliver.

5. How to wash my scarf?
Please see the “ Wash Your Scarf ” section for a step-by-step guide.

6. How to remove stain on my white scarf?
Please see the “ Remove Stain On Your Scarf ” section for a step-by-step guide.

7. My color of the black scarf rubs off on my hands and stains my clothes. What should I do?
The dye used for the fabric is the best available because of the intensity of the color. It is possible for the color to stain other clothing and your hands. It is suggested that you wash the scarf before wearing it for the first time.
Please see the the “ Wash Your Scarf ” section for a step-by-step guide.

8. What is the fabric of the laser cut scarves?
It is 100% microfiber suede.

9. Our shop wants to carry your products. What should we do?
Please tell us a bit about your shop. Contact Us